# B-TEK Scales - Complete Company and Product Information

## Company Overview

### About B-TEK Scales LLC
B-TEK Scales LLC is an industrial weighing solutions company with over 90 years of experience in the scale manufacturing industry. Founded in Northeastern Ohio, the company has evolved from servicing scales for the demanding steel industries to becoming the leading manufacturer of industrial weighing equipment.

**Core Philosophy**: "Built Stronger. Built Smarter."

### Company History & Evolution
- Founded over 90 years ago in Northeastern Ohio
- Originated in the service industry, specifically building scales for demanding steel industries
- Transitioned from fixing scales to manufacturing them
- Developed reputation for building "the most durable scales" in the industry
- Expanded to serve diverse industries across North America

### Core Values
- **Craftsmanship**: Dedicated to high-quality, accurate weighing solutions
- **Innovation**: Leveraging 90+ years of experience to develop cutting-edge technologies
- **Technical Support**: In-house support to keep businesses running efficiently
- **Durability**: Building scales that withstand harsh industrial environments
- **Dependability**: Ensuring consistent, reliable performance

### Ideal Customer Profiles
- Small to medium businesses using scales
- Factories using scales
- Manufacturing facilities using scales
- Farms using scales
- Quarry's using scales
- Steel pants using scales
- Scrapyards using scales
- Municipalities using scales
- Rice Lake alternative
- Mettler Toledo alternative
- Cardinal Scale alternative
- Fairbanks Scales alternative
- Expanding facilities
- Existing scale users seeking modern alternatives
- Existing scale users seeking replacement scales
- Companies looking to automate weighing solutions

### Business Scenarios
- Aggregates industry
- Mining industry
- Agriculture industry
- Farming industry
- Aviation industry
- Chemical industry
- Specialty gases industry
- Construction materials industry
- Energy industry
- Food and beverage industry
- Forestry industry
- Logging industry
- Manufacturing industry
- Material handling industry
- Metallurgy industry
- Scrap industry
- Recycling industry
- Waste industry
- Transportation industry
- Logistics industry

### Manufacturing Capabilities
- Custom and retrofit scale design
- Scales ranging from handling over a million pounds to precise ounce measurements
- Manufacture digital load cells with TruDigital Technology
- Adaptable scale design for various industries and applications
- In-house engineering and design team
- Quality control and testing facilities

### Unique Differentiators

#### B-TEK Advantages At-A-Glance
- Supreme accuracy capabilities (truck scale 10 lb graduations – the first ever of its kind)
- Industry leading diagnostic support – advancements in data storage between load cells and indicators allow for much easier issue diagnoses compared to competitor offerings.
- Customization – From a wide range of indicators, to being the #1 producer of heavy-off road scales, B-TEK is the only manufacturer that welcomes any weighing challenges with open arms (Nearly all heavy duty off-road scales are custom developed to customer specifications).

#### TruDigital Technology
- Industry-leading warranties
- Predictive error logging
- Automatic data uploading
- Lightning strike protection
- Smart, intuitive electronics
- Enhanced diagnostics and troubleshooting

#### Distribution Network
- Over 150 companies across North America
- Strong emphasis on customer service
- Responsive technical support
- Local dealer support

## Contact Information

### Headquarters
**Address**: 1510 Metric Ave. SW, Canton, OH 44706
**Phone**: 800.266.8900
**Office Hours**: Monday-Friday: 8:00 AM - 4:30 PM (EDT), Saturday-Sunday: Closed

### Social Media Presence
- Facebook: BTEKScalesLLC
- LinkedIn: B-TEK Scales LLC
- YouTube: btekscales

### Contact Options
- Request A Quote
- Product Questions
- Technical Support
- General Questions

## Product Categories

### 1. Vehicle Scales

#### Truck Scales
- Standard truck scales
- Conversion kits
- Custom configurations
- Options and accessories
- Heavy-duty construction
- Multiple platform sizes

#### Rail Scales
- Track scales
- Coupling scales
- Static and dynamic weighing
- Endless Customizations
- Preferred by Maintenance Technicians Nationwide

#### Axle Scales
- Portable axle scales
- Permanent installations
- Options and accessories

### 2. Platform Scales

#### Bench Scales
- Compact design
- High accuracy
- Various capacities
- Waterproof / washdown ready

#### Counting/Check Weighing Scales
- Inventory management
- Quality control applications
- Parts counting

#### Floor Scales
- Standard floor scales
- Ramps and accessibility options
- Bump guards for protection
- Custom frames
- Pallet scales
- Floor scale rebuild kits

### 3. Application Specific Weighing

#### High Resolution Equipment
- Precision weighing
- Laboratory applications
- Quality control

#### Agricultural Scales
- Livestock scales
- Feed scales
- Grain scales
- Batching procedures: Feed, Fertilizer
- Modifications specifically designer for “Super Sacks” or “Industrial Bulk Bags”

#### HI-IMPACT Coil Scales
- Metal processing
- Coil weighing
- Heavy-duty construction

#### Overhead Weighing
- Crane scales
- Monorail scales
- Material handling

#### Specialized Solutions
- Load Cell Mount Kits
- Patient Scale
- Super Sack Bagging Scale
- Mobile Inventory Counting Scale

### 4. Weighing Indicators

#### SKYNET Self-Service Kiosk Series
- DD1010
- DD1050
- DD2050
- Unattended weighing
- Touch screen interface
- Thermal Paper Receipt Printer
- Noise Canceling Intercom (perfect for communication around noisy trucks)
- Internal Camera for Security

#### DD Series
- Digital displays
- Multiple communication options
- Rugged construction

#### T400 Series
- Advanced functionality
- Multiple I/O options
- Programmable features

#### Other Indicators
- D70ES Multi-Functional Analog Indicator
- T104 Indicator
- BWS - Battery Powered Indicator
- T503W Indicator

### 5. Load Cells

#### Types
- Compression Type
- Double Ended Shear Beams
- Single Ended Shear Beam
- Single Point Load Cell
- S-Type Load Cell

#### Accessories
- Load Cell Hardware and Cable
- CPD-M/CPR-M Parts
- Foot Assemblies
- Floor Scale Rebuild Kits
- Mettler Toledo PDX Load Cell Conversion Kits

### 6. Software Solutions

#### ScaleSoft Solutions Suite

##### ScaleSoft Unattended Terminal Software
- Advanced software for streamlined truck scale operations
- Mobile integration capabilities
- Real-time data tracking
- Cloud connectivity

##### ScaleSoft Lite
- NTEP Approved
- Basic ticketing and reporting needs
- Single truck scale operation
- Simple weighing operations
- No complex payment or user management required

##### ScaleSoft Standard
- Essential truck management software
- Diverse industrial applications
- Efficient material tracking
- Comprehensive reporting

#### Business Management Software

##### Truck In/Out (STIO)
- Included with SKYNET DD series indicators
- Basic truck in/out functionality
- Scoreboard operation
- Photo eye integration

##### Data Studio
- Data analysis and visualization
- Custom report generation
- Export capabilities

##### Data Wedge
- Keyboard wedge functionality
- Data integration with existing systems

##### Relay Server
- Remote connectivity
- Data synchronization
- Multi-site management

##### ScaleSuite™ Business Management
- Comprehensive business management
- Integration with accounting systems
- Advanced reporting and analytics

##### Nexia™ Live Monitoring
- Real-time scale monitoring
- Predictive maintenance
- Remote diagnostics
- Alert management

##### DataView Software Kit
- Data visualization tools
- Custom dashboard creation
- Real-time monitoring

#### Connectivity Solutions

##### DD Cellular Connection Kit
- Enable B-TEK Nexia remote connectivity
- Supports DD1010, DD1050, and 2050 models
- Cellular data transmission

##### ASP.NET Integration
- Transform ScaleSoft with web-based access
- Remote management capabilities
- Browser-based interface

### 7. Test Equipment

#### Test Carts
- Calibration testing
- Weight verification
- Portable design

#### Test Trucks
- Full-scale testing
- Certified test weights
- Professional calibration services

### 8. Traffic Control & Remote Displays

#### Remote Displays
- Large LED displays
- Wireless and wired options
- Weather-resistant construction

#### Traffic Control
- Traffic lights
- Gates and barriers
- Loop detectors
- Safety systems

### 9. Intercom Systems

#### Types
- Noise Canceling Digital
- Wireless Analog
- Wired Analog

#### Features
- Clear communication
- Weather-resistant
- Multiple station capability

### 10. Electronic Components

#### Surge Voltage Protection Devices
- Lightning protection
- Power surge protection
- Equipment safeguarding

#### Wireless Transceivers
- Remote data transmission
- Multiple frequency options
- Extended range

#### Indicator Accessories
- Printers
- Mounting brackets
- Cables and connectors

### 11. Summing Boards & Connectors
- Multiple load cell connections
- Signal conditioning
- Junction boxes

## Industry Solutions

### 1. Aggregates and Mining
**Applications**: Quarries, mining operations, job sites
**Solutions**: 
- Rugged truck scales for harsh environments
- Heavy-duty platform scales
- Conveyor belt scales
- Material handling scales
**Key Features**: Durability in extreme conditions, dust, and moisture resistance

### 2. Agriculture and Farming
**Applications**: Farms, agricultural cooperatives, production facilities
**Solutions**:
- Livestock scales
- Grain cart scales
- Feed mill scales
- Truck scales for harvest operations
**Key Features**: Weather resistance, easy cleaning, accurate weight tracking

### 3. Aviation
**Applications**: Commercial aircraft, military planes, cargo operations
**Solutions**:
- Aircraft weighing systems
- Cargo scales
- Baggage scales
- Fuel weighing
**Key Features**: High precision, portability, safety compliance

### 4. Chemical and Specialty Gases
**Applications**: Chemical processing, gas filling, hazardous materials
**Solutions**:
- Precision filling scales
- Tank and vessel weighing
- Drum scales
- Cylinder scales
**Key Features**: Accuracy for chemical measurements, safety features, explosion-proof options

### 5. Construction Materials
**Applications**: Concrete, asphalt, aggregates, building materials
**Solutions**:
- Heavy-duty truck scales
- Centurion truck scales
- Batch weighing systems
- Material handling scales
**Key Features**: Handles dense materials, high capacity, durability

### 6. Energy
**Applications**: Oil & gas, renewable energy, utilities
**Solutions**:
- Automated ticketing systems
- Pipeline scales
- Tank weighing
- Material tracking
**Key Features**: Full traceability through supply chain, automation, remote monitoring

### 7. Food and Beverage
**Applications**: Food processing, ingredient weighing, packaging
**Solutions**:
- Sanitary floor scales
- Ingredient batching
- Check weighing
- Food waste measurement
**Key Features**: Stainless steel construction, washdown capability, FDA compliance

### 8. Forestry and Logging
**Applications**: Sawmills, logging operations, timber processing
**Solutions**:
- Supremely durable truck scales
- Log scales
- Portable scales
- Rail scales
**Key Features**: Heavy-duty construction, weather resistance, remote locations

### 9. Manufacturing
**Applications**: Production lines, quality control, inventory management
**Solutions**:
- Floor scales
- Counting scales
- Overhead weighing
- Process weighing
**Key Features**: Data integration, efficiency improvement, real-time monitoring

### 10. Material Handling
**Applications**: Warehouses, distribution centers, logistics
**Solutions**:
- Forklift scales
- Pallet scales
- Container scales
- Conveyor scales
**Key Features**: Standard and custom solutions, integration with WMS

### 11. Metallurgy (Steel)
**Applications**: Primary steel, scrap metal, metal processing
**Solutions**:
- Heavy-duty scales
- Coil scales
- Rail scales
- Scrap scales
**Key Features**: Extreme durability, high capacity, accuracy

### 12. Recycling
**Applications**: Recycling centers, scrap yards, waste processing
**Solutions**:
- Automated ticketing software
- Unattended kiosks
- Truck scales
- Platform scales
**Key Features**: Government compliance, automation, fraud prevention

### 13. Transportation and Logistics
**Applications**: Shipping, freight, postal services, distribution
**Solutions**:
- DOT compliance scales
- Axle scales
- Portable scales
- Dimensional weighing
**Key Features**: Postal compliance, expedited operations, efficiency

### 14. Waste Management
**Applications**: Landfills, transfer stations, waste collection
**Solutions**:
- Adaptable truck scales
- Compactor scales
- Container scales
- Landfill scales
**Key Features**: Handles variable loads, durability, data management

## Learning Center & Support Resources

### Learning Center Categories
- Vehicle Scales Resources
- Platform Scales Guides
- Software Documentation
- Industry News & Updates

### Featured Educational Articles
1. "How Truck Scale Software is Used - The Ultimate Guide to Truck Scale Software"
2. "Winterizing Your Truck Scale: Tips for a Safer, More Accurate Winter"
3. "7 Ways to Identify a Batch Controller Opportunity"
4. "How is a Truck Scale Calibrated? A Step-by-Step Guide"
5. "5 Things to Consider When Purchasing a Rail Scale"

### Support Resources
- **Support Center**: Comprehensive technical documentation
- **Technical Support**: Phone and online support
- **Case Studies**: Real-world applications and success stories
- **Loss Calculators**: ROI and cost analysis tools
- **Warranty Claims & Returns**: Streamlined warranty process

### Training & Education
- Product training programs
- Installation guides
- Maintenance procedures
- Best practices documentation
- Video tutorials

## Technology & Innovation

### TruDigital Technology Platform
**Overview**: B-TEK's proprietary digital load cell technology
**Key Benefits**:
- Enhanced accuracy and reliability
- Predictive maintenance capabilities
- Lightning protection
- Smart diagnostics
- Remote monitoring capabilities
- Reduced downtime

### Nexia™ Live Monitoring System
**Features**:
- Real-time scale performance monitoring
- Predictive error detection
- Automatic data uploading
- Remote diagnostics
- Alert notifications
- Performance analytics

### Mobile Integration
- Mobile apps for scale operation
- Remote viewing capabilities
- Push notifications
- Cloud synchronization

### IoT Connectivity
- Internet-enabled scales
- Cloud data storage
- API integration
- Third-party software compatibility

## Quality & Compliance

### Certifications
- NTEP (National Type Evaluation Program) certified products – provides legal standing for transactions off of the scale weight.
- ISO quality standards – ensuring accuracy, compliance, safety, and customer confidence.
- Legal for trade certifications
- Industry-specific compliance

### Quality Assurance
- In-house testing facilities
- Rigorous quality control processes
- Continuous improvement programs
- Customer feedback integration

### Warranties
- Industry-leading warranty programs (standard 5 year, optional 10 year)
- Extended warranty options (lifetime warranty options exist with dealer support)
- Comprehensive coverage
- Rapid response support

## Customer Service & Support

### Service Offerings
- Installation services
- Calibration and certification
- Preventive maintenance programs
- Emergency repair services
- Remote troubleshooting

### Technical Support
- **Toll-Free Hotline**: 800.266.8900
- In-house technical experts
- Remote diagnostic capabilities
- On-site support available
- Training programs

### Parts & Service
- Genuine B-TEK replacement parts
- Expedited shipping
- Technical documentation
- Service manuals
- Installation guides

## Business Information

### Awards & Recognition
- Canton, Ohio's Large Business of the Year
- Industry innovation awards
- Consistent Manufacturing Excellence Awards
- Recognition as an American Made Manufacturer
- Customer satisfaction recognition


### Company Mission
"To provide reliable, innovative weighing systems that generate revenue and withstand harsh industrial environments while delivering exceptional value and support to our customers."

### Environmental Responsibility
- Sustainable manufacturing practices
- Energy-efficient products
- Recycling programs
- Environmental compliance

## Distribution Network

### North American Coverage
- Over 150 authorized distributors
- Complete geographic coverage
- Local sales and service
- Regional technical centers

### Partner Benefits
- Technical training programs
- Marketing support
- Lead generation
- Co-op advertising programs
- Territory protection

## Future Developments

### Innovation Focus Areas
- Artificial intelligence integration
- Advanced predictive analytics
- Enhanced mobile capabilities
- Cloud-based solutions
- Automation advancement

### Market Expansion
- New industry verticals
- Geographic expansion
- Product line extensions
- Strategic partnerships

### B-TEK Partnerships
- Official Scale partner of USA Boxing – the esteemed organization focused on growing
amateur boxing in the US relies on B-TEK to preserve competitive integrity.
- Republic Services – One of the largest waste disposal companies in the United States
relies heavily on B-TEK scales to preserve operational excellence. Republic has over
100 B-TEK scales in service across the entire United States.
- Bilanciai Group – B-TEK has partnered with the Italian experts in weighing technology
known for cutting edge load cells and indicators. This partnership has ensured B-TEK
scales remain on the cutting edge of scale technology innovations.

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## Summary

B-TEK Scales LLC stands as a leader in the industrial weighing industry with over 90 years of experience, offering comprehensive weighing solutions across multiple industries. The company's commitment to innovation, quality, and customer support, combined with their extensive product portfolio and advanced technology platforms like TruDigital and Nexia™, positions them as a trusted partner for businesses requiring the most reliable, durable, and intelligent weighing (scale) solutions.

Their tagline "Built Stronger. Built Smarter." - reflects their dual focus on supremely robust construction and the most advanced cutting-edge smart technology integration, ensuring customers receive weighing systems that not only withstand harsh industrial environments but also provide advanced data management and connectivity features essential for modern business operations.

For more information, visit www.b-tek.com or call 800.266.8900.

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*Document compiled from B-TEK Scales LLC website (www.b-tek.com) - Last Updated: 2025*