What Innovation Means to B-TEK Scales, LLC


“Innovation” is one of the hottest buzzwords in business today. It is discussed with urgency and emphasis. The widespread warning: “companies must innovate, or they will be left in the dust,” is taken seriously for countless companies and employees, but what does it truly mean to “innovate”?

The Merriam-Webster dictionary defines innovation as a noun meaning “the introduction of something new; a new idea, method, or device; a novelty.” Producing “new” ideas in business, manufacturing, and any industry is not a novel concept. The massive usage of computers and software is evidence that the notion of “new” isn’t new for business.

On the surface, “innovation” might appear as an outcry for new ideas under the pretense of another label. However, innovation is driven by customer perspectives, not executive perspectives.

“[Innovation is] continually coming up with new and better ways of doing something for the customer,” said Brett Eldridge, Design Engineer at B-TEK Scales, LLC. “Technology advantages constantly and you have to stay relevant.”

Building on that concept, Design Engineer Adan Montes said, “Innovation doesn’t always have to be something earth-shattering. Innovation can be improvement on something already existing, but bottom line we have to adapt with the changes of the field and business to remain valuable.”

Technology, business, and customers evolve. Innovation is a vital to thrive in the evolution of business (or marketplace values).

“It takes a lot of horsepower to keep improving [and] changing,” said Heavy Capacity Engineer Matt Mulinix. “But that’s how you advance.”

Actively working to innovate and push the status quo in the weighing industry, the B-TEK Scales engineering department develops, implements, and repeats the process of innovation for its products. From heavy capacity to test equipment, the B-TEK engineering department focuses on sustaining the process of innovation from notepad idea to finished product.

“Sometimes innovation can seem overwhelming,” said Engineering Manager Mike Cudnik.

“But in the long run, it is always worth it. Innovation is the intense process of turning an idea into a usable solution, and some days it’s easier than others, but in the end it is always worth it.”

To B-TEK, innovation is: the process of turning ideas into solutions to add value for the customer. Remaining relevant, accurate, and cutting-edge is critical not just to its success as a company, but to its customers’ success. Innovation at B-TEK isn’t focused on the competition; it is focused on meeting the needs of the customer.

“It [innovation] is not offering the flashiest new product,” Chip Ritchie, Test Equipment Engineer said. “It’s offering what’s needed most at the right time.”